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Bar4Fun FAQ's

1. About Bar4fun

1.1 What is Bar4fun?

1.2 How much does it cost to join?

2. About Bar4fun online drinks

2.1 What is an online drink?

2.2 How do I buy an online drink?

2.3 What is a "drink2chat" and how do they work?

2.4 What is a "drink4gift" and how do they work?

2.5 How much do Bar4fun online drinks cost?

2.6 What is the Barman's Tip and why is it charged?

2.7 When is my Bar4fun Account debited when I buy a Bar4fun drink?

2.8 When is my Bar4fun Account credited when I have been bought a Bar4fun drink?

2.9 Can I cancel a Bar4fun drinks transaction before it has been accepted or declined?

2.10 How often do I have to buy a Bar4fun online drink?

3. About Bar4fun Registration and Accounts

3.1 Do I have to register with Bar4fun?

3.2 How do I open a Bar4fun Account?

3.3 How do I deposit money into my Bar4fun Account and are there any charges?

3.4 When can I cash money out of my Bar4fun Account and are there any charges?

3.5 How do I cash money out from my Bar4fun Account?

3.6 What if I use a different currency to Pounds Sterling? Can I still use my Bar4fun Account?

3.7 How do I terminate my Bar4fun Account?

4. About My Bar4fun messages

4.1 How many messages can be stored in my Bar4fun inbox?

4.2 How many messages can I archive/save?

4.3 How many sent messages can be displayed?

5. About My Bar4fun buddies

5.1 What is a Bar4fun Buddy?

5.2 How many buddies can I have in my Bar4fun Buddy list?

5.3 How will I know if my Buddies are online?

6. About My Bar4fun Pictures

6.1 What is a Bar4fun Picture?

6.2 How many Pictures can be stored with my profile?

6.3 How do I add a Picture of myself to my Bar4fun Profile?

6.4 What type of Pictures can I upload to my Bar4fun profile?

7. About Bar4fun action against Bar4fun User misuse

7.1 Can I block Bar4fun Users from contacting me?

7.2 What action can Bar4fun take?

7.3 How can I make a complaint about a Bar4fun User?

8. How to Contact Bar4fun

 

1. About Bar4fun

1.1 What is Bar4fun?

Bar4fun is a virtual online bar where you can meet, chat, buy online drinks & e-mail whoever takes your fancy.

1.2 How much does it cost to join?

Nothing! We do not charge any weekly, monthly or annual subscription at all. You only pay money if you choose to buy a Bar4fun "online drink" for another Bar4fun User (see below for details).

2. About Bar4fun online drinks


2.1 What is an online drink?

Notice someone special at the bar or you’re already enjoying their company, then what could be better than buying them an exclusive Bar4fun online drink? Bar4fun drinks are online “virtual” drinks because, of course, the Bar4fun User you choose to buy it for does not actually receive a drink itself, instead they get the value of the drink, (less Barman's Tip & VAT) which will be credited to their Bar4fun Account.

2.2 How do I buy an online drink?

First you will need to open a Bar4fun Account (see below). Then, whenever you are chatting to another User or looking at another User's Bar4fun profile you can click on the "Buy Drink" icon. You will then be asked whether you want to buy a "drink2chat" or a "drink4gift" (see below for explanation and details) & what type of drink you want to buy. You can choose a virtual drink from our up to the minute Bar Menu (link). You cannot buy a drink unless you have sufficient credit! For more information on adding credit to your Bar4fun account please refer to section 3.3 of the FAQ’s.

2.3 What is a “drink2chat” and how do they work?

A drink2chat can be bought for any other Bar4fun User that is online at that time. If a Bar4fun User chooses to accept a drink2chat from another Bar4fun User, then the receiver is promising to communicate privately with the buyer in the instant message box for a minimum of 5 minutes. After 5 minutes has elapsed, the value of the drink (less Barman’s Tip & VAT) will be credited to the receiving Bar4fun User's Bar4fun Account.

• How is the conversation timed?

Bar4fun has an internal timer that starts the moment the Bar4fun User who is being bought a drink2chat clicks "Accept" and the buying Bar4fun User is simultaneously informed that the drink2chat has been accepted.

After exactly 5 minutes has elapsed (and provided the receiving Bar4fun User has not closed their dialogue box during this time – see below), the drink is credited to the receiving Bar4fun User's Bar4fun Account. Both Bar4fun members will be informed that 5 minutes has elapsed. Bar4fun does not show a timer during the conversation - it’s a little more respectful!

• What happens if the receiving Bar4fun User of a drink2chat closes the instant message window within the 5 mins time period?

Bar4fun ensures that the receiver of a drink2chat must keep their instant message box open to communicate with the buyer for a minimum of 5 minutes in order to receive that drink’s value (less Barman’s tip + VAT). If they close it within the 5 minute period (for any reason whatsoever), then the purchaser of the drink is immediately refunded in full (including Barman’s Tip and VAT) and the receiving Bar4fun User does not receive anything.

• What assurances do I have about the quality of the chat I get in return for a drink2chat?

Bar4fun respects the privacy of drink2chat conversations between Bar4fun Users. We do not monitor these and therefore it is not possible to determine the content of any potential online conversation. We can only ensure that, technically, the receiving Bar4fun User’s instant message box is not closed during the allocated time. This is a risk that you, as the purchaser of a drink2chat takes. We do not and cannot accept responsibility for any disappointment arising from the response or non-response of the receiving Bar4fun User.

Warning: If Bar4fun becomes aware of any users who abuse the functionality of a drink2chat then Bar4fun Users may face being barred!

If you want to make a complaint about another Bar4fun User then please use the contact us section in My bar where your complaint will be dealt with as quickly as possible.

• What if my drink2chat is declined?

If a Bar4fun User declines your drink2chat, you will be notified of this in your "Drink status" and refunded in full (including Barman’s Tip and VAT) to your Bar4fun Account.

• Can I cancel my drink2chat before it has been accepted or declined?

From the moment you buy a drink2chat you will have the chance to cancel by clicking the "Cancel" link on the confirmation of drink2chat purchase pop up when displayed or by clicking "Cancel" when displayed in the instant message box. A pending drink2chat can also ALWAYS be cancelled by clicking on the "Cancel" link in  "Drink status" located in "My bar". A drink2chat can only be cancelled before the drink is accepted or declined by the receiving Bar4fun User. The other Bar4fun User may be away from their computer, talking on their mobile and just didn’t see your drink2chat request! So, if you cannot wait any more then you must cancel your drink2chat and you will be refunded in full! If you  log out from Bar4fun before your drink2chat is accepted or declined and did not press "Cancel" then no drink2chat transaction will take place and you will also be refunded in full.

It is your responsibility to make sure that you cancel your pending drink2chat if it has not yet been accepted or declined and you cannot wait any further. If you leave a drink2chat pending you run the risk of yourdrink2chat being accepted while you are unaware . To be sure always check your "Drink status" located within "My bar".


• What if I close the instant message box within the 5 mins allocated chat time and I bought the drink2chat?

If you close the instant message box within the accepted 5 minute chat period and you bought the drink2chat then you will not be refunded. So long as the receiving User keeps their instant message box open for 5 minutes after they accepted the drink then they will be credited, even if you have left the conversation. Its not their fault that you left!

• Does a more expensive drink mean a longer chat time?

No. All drink2chats are for 5 minutes.

2.4 What is a “drink4gift” and how do they work?

A drink4gift can be bought for any other Bar4fun User regardless of whether or not they are online at the time. A drink4gift is just that: a gift with no strings attached or any obligation to chat. When the drink4gift is accepted, then the receiver’s Bar4fun Account will automatically be credited with the value of the drink (less tip and VAT).


• How do I know if I have received a drink4gift and how do I accept it?

If you have been bought a drink4gift whilst you were offline, then you will be notified of this when you next log on to Bar4fun. At all other times you can go to “My Bar” in the bottle and click on “Drink status”. All new drink4gifts bought for you will be displayed there and await your acceptance. In some instances you may have to click refresh in your browser to update your drink4gifts.

All you need to do is to click on "Accept" if you want to accept the drink and "Decline" if you do not – simple!

If you do not accept a drink4gift within 45 days, then the drink4gift will be refunded in full to the buyer's Bar4fun Account.

• If I buy a drink4gift for a Bar4fun User who is offline, will they know who it’s from?

Yes. Once the receiver next logs on at Bar4fun they will be notified that they have been bought a new drink4gift. They will then be given the choice to accept or decline the drink2gift from the buyer. They will also be able to see the senders profile and their Bar4fun contact details to say thank you!

• What if my offer of a drink4gift is declined?

If your drink4gift is declined, you will be refunded in full (including Barman's Tip and VAT) immediately to your Bar4fun Account. Bar4fun Users have 45 days in which to accept a drink4gift. If they fail to do so, then these drinks will be deemed to have been declined and will be refunded to your Bar4fun Account.

2.5 How much do Bar4fun online drinks cost?

Bar4fun has an up2date Drinks Menu for everyone’s flavour! All prices listed in the Drinks Menu include the Barman’s Tip and VAT. The receiver therefore gets the drink less the Barman’s Tip and VAT. To see our latest menu and prices click here, Bar4fun Menu.

2.6 What is the Barman’s Tip and why is it charged?

To keep Bar4fun open and serving for you 24hrs a day we charge a nominal tip when drinks are bought for other Bar4fun Users (just like a tip to the Barman!). Instead of charging you a membership fee which nobody likes we take a tip when you buy someone you want a Bar4fun drink. If you like Bar4fun, then please support us and buy that special someone a drink, that way you can help us to become the biggest bar in the world without charging you a membership fee!

The Barman’s Tip is 20%+ VAT of the drinks value. So, for example, if you buy another Bar4fun User a glass of wine for £2, the receiving Bar4fun User will be credited £1.53.

2.7 When is my Bar4fun Account debited when I buy a Bar4fun drink?

Once you have clicked on "Submit" to purchase a Bar4fun drink (whether either a drink2chat or a drink4gift) your Bar4fun Account will be automatically debited.

2.8 When is my Bar4fun Account credited when I have been bought a Bar4fun drink?

• Drink4gift

Your Bar4fun Account will be credited automatically when you have clicked "Accept" to accept a drink4gift.

• Drink2chat

Your Bar4fun Account will be credited automatically after the allocated 5mins of communication has elapsed where you have accepted a drink2chat and not closed your instant messenger window within that time period. Please refresh your browser after the 5 minute communication time if you do not see your Bar4fun account being updated.

2.9 Can I cancel a Bar4fun drinks transaction before it has been accepted or declined?

• Drink4gift

A Bar4fun drink4gift transaction is a service that commences the moment that you click "Submit" to purchase a drink for another Bar4fun User. This means that you will not be able to make any cancellation or to obtain a refund in relation to such transaction once you have clicked "Submit" for any reason whatsoever.

• Drink2chat

The only time you can cancel a transaction that you have purchased is before a drink2chat has been accepted or declined by the receiver (see above). It is important therefore that you check all details before pressing "Submit". You can go back and change your order at any time up until the point at which you press "Submit", but not after this point.

From the moment you buy a drink2chat you will have the chance to cancel by clicking the "Cancel" link on the confirmation of drink2chat purchase pop up or when displayed in the instant message box. A pending drink2chat can also ALWAYS be cancelled by clicking on the "Cancel" link in  "Drink status" located in "My bar".

 

2.10 How often do I have to buy an online drink?

You don’t have to buy any drinks if you don’t want to although buying a drink may just help in meeting that special someone…..

3. About Bar4fun Registration and Accounts

3.1 Do I have to register with Bar4fun?

No. You don't have to register with Bar4fun but, without doing so, you will only be able to browse the Bar4fun site and you won't be able to email, chat, buy or receive Bar4fun drinks.

3.2 How do I open a Bar4fun Account?

When you register with Bar4fun, a Bar4fun Account is automatically opened for you. You can register at any time by clicking on the “Join the Bar” link on the Bar4fun Home Page.

3.3 How do I deposit money into my Bar4fun Account and are there any charges?

Go to “My Credit” in the bottle on the Bar4fun Home Page and follow the online instructions to make a deposit to your Bar4fun Account. All payments are processed by a third party payment provider, Worldpay. Once your transaction has been confirmed your Bar4fun account will automatically be topped up.

 

Charges are made on payments into your Bar4fun as follows:

• Deposit of £2.00: 50 pence commission charge
• Deposit of £5.00: 25 pence commission charge
• Deposit of £10:00 or more: No commission charge

This commission is charged by us in order to cover the commissions applied for processing your transaction with Worldpay and Our administration charges.

Remember to refresh your browser to confirm your current credit.

3.4 When can I cash out money from My Bar4fun Account and are there any charges?

You can only cash out money from your Bar4fun Account when you have £7.50 or over of available credit in that account. If you have less than this, then your funds will continue to be held securely until you do.

To cash out go to “My Credit” in the bottle on the Bar4fun Home Page and follow the online instructions to make a “Cash Out 2 Me” from your Bar4fun Account.

Note that a 2% commission charge is made on all "Cash Out 2 Me" transactions.


3.5 How do I cash money out from my Bar4fun Account?

Go to “My Credit” in the bottle on the Bar4fun Home Page and follow the online instructions to cash out 2 me from my Bar4fun Account. Once you have submitted a “Cash Out 2 Me” request you will receive a “You’ve got cash” e-mail from PayPal within 28 days. If you are not already a PayPal member then you will need to click on the PayPal link in the e-mail from PayPal & sign up to become a member. You must be a PayPal member to receive your cash. It takes minutes, is free and is a one off process. Once you are a PayPal member, your bank account can then be credited in a safe & secure environment.

payments by paypal

Funds are paid out via the e-mail address you have registered with Bar4fun and which remains completely confidential from all other Bar4fun Users. This is why it is essential that you update Your Account details of any changes to your email address (see the Bar4fun Privacy Policy for details) and that you ensure that the email address that you register with PayPal is the same as the one registered with Bar4fun.

3.6 What if I use a different currency to Pounds Sterling? Can I still use my Bar4fun Account?

No problem! Bar4fun accepts deposits in Sterling (£), U.S Dollars ($) & Euros (€).


If you submit a cash out request you will receive payments from your Bar4fun Account to your PayPal account in Pounds Sterling as that’s the currency we use. This amount can either remain in Pounds Sterling on your PayPal Account or it can be converted to U.S. Dollars, Canadian Dollars, Euros, and Yen. You can then credit your bank account linked to your PayPal Account in the currency you desire. For more information please visit www.paypal.com

3.7 How do I terminate my Bar4fun Account?

You can do so at any time by using the “Contact us” link located within “My bar” and sending us an e-mail. We will then remove your details from the Bar4fun website. If you do so however, then you must make sure that you have first removed all funds from your Bar4fun Account since Bar4fun will not make any payments to you from that account once you have chosen to terminate it.

4. About My Bar4fun Messages

Contact other Bar4fun Users by e-mail! You can send as many e-mails as you want so start typing!

4.1 How many messages can be stored in my Bar4fun inbox?

You can store up to 20 new messages in your Bar4fun inbox at any time. Any messages not read within 40 days will be deleted.

4.2 How many messages can I archive/save?

You can archive up to 20 of your favourite messages. These will displayed in your archive section of “My Messages” which can be found on the Bar4fun bottle.

4.3 How many sent messages can be displayed?

Your 10 most recent sent messages will be displayed. These will displayed in your sent message section of “My Messages” which can be found on the bottle.

5. About My Bar4fun Buddies

5.1 What is a Bar4fun Buddy?

If you have a Bar4fun friend or noticed someone you like, then make them a buddy! It will make it easier for you to contact them and to know when they too are online.

5.2 How many buddies can I have in my Bar4fun Buddy list?

Keep up to 20 buddies in your buddy list.

5.3 How will I know if my Bar4fun Buddies are online?

When you log onto Bar4fun, your buddies who are also online can be seen by clicking on “your buddies online” icon. This makes it easier for you to contact your favourite Bar4fun buddies who are also online. Remember you can always delete a buddy from your list if you choose to do so.

6. About My Bar4fun Pictures

6.1 What is a Bar4fun Picture?

Make yourself stand out at the bar with a picture! We strongly encourage you to put a picture of yourself in your Bar4fun profile which all other Users can see. This will help your chances of being contacted!

6.2 How many pictures can be stored with my profile?

You can store up to 4 pictures and they will be displayed on your Bar4fun profile. If you have more than one picture you will need to select your favourite or default picture which other Users will see first.

6.3 How do I add a picture of myself to my profile?

To add a picture click “My profile” in the bottle and then click “Edit my pictures”. Select “Add picture” and follow the online instructions. You can even browse your computer to find your picture file. Why not add a short note to your picture in the space provided too! Once you are happy click to upload your picture!

6.4 What type of Pictures can I upload to my Bar4fun profile?

You can upload any picture so long as you abide by our Terms & Conditions of use. We want to keep this site clean & friendly and we have complete authority to delete a picture immediately if we deem it to be offensive to other Bar4fun Users. A User will face being barred if they persist in uploading material which Bar4fun finds offensive. So please no vulgar or indecent photos and no photos which may have the effect of being harassing, threatening, abusive or hateful. Any degrading or intimidating photo of an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability will also be deleted. Just use your common sense you know what we mean!

7. About Bar4fun Action against Bar4fun User Misuse

7.1 Can I block Bar4fun Users from contacting me?

Yes. You can block any Bar4fun member from contacting you via your Bar4fun instant messenger or through e-mail by clicking on "Block User". To see a list of your blocked Bar4fun Users please go to "My Profile" in the bottle and then click on blocked Users. Once a user has been blocked they cannot contact you again, so think before you block!


7.2 What action can Bar4fun take?

Although we respect the privacy of communications between Bar4fun Users we do reserve the right to intercept and monitor communications in order to ascertain compliance with the Bar4fun Terms and Conditions and with the law.

We do not tolerate abusive behaviour or misuse of the Bar4fun Service. Where we become aware of misuse by a Bar4fun User Bar4fun reserves the right to suspend or even terminate their access to Bar4fun. For more details, please see the Bar4fun Terms and Conditions

7.3 How can I make a complaint about a Bar4fun User?

To make a complaint about another Bar4fun user please e-mail us by clicking on the contact us link in the “My Bar” section or by using the link in “How to contact Bar4fun?” located in section 8 of the FAQ’s.

8. How to contact Bar4fun?

Do send us your feedback. We want to ensure you have the best time possible. The more you tell us, the better we can make it for you!
We are always happy to hear from you and will treat your questions, comments, suggestions, complaints and feedback in the strictest confidence.

Please e-mail us at anything@bar4fun.com

 
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